Email

*Best channel for more complex requests, such as Order Issues, Prepress/Artwork Support & Order Status Updates

Monday - Friday, 8 am - 6 pm (CT)

• Submit a Support ticket here
• Or email us directly at contact@packlane.com

Chat

*Best channel for immediate assistance, website navigation & tech-related inquiries.

Monday - Thursday, 9am - 3pm (CT)

Friday, 9am - 1pm (CT)

• Click on Help in the lower right corner of our website and type your question; if the suggested articles are not helpful, click the Live Chat button to connect to our Chat team

Phone Support

*We're ready to assist you with pricing inquiries, placing orders, addressing artwork-related questions, and handling claims.

Monday - Friday, 8 am - 6 pm (CT)

Call us at 877-508-1227