Questions that need unpacking?

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Most common questions

  • More than 2000 units of any box
  • Flexographic printing
  • Lithographic printing
  • Unusual requests or special dieline modifications
  • If you have labels you've already purchased and haven't yet sent, they are still valid for your use.
  • Packages that are in transit will not be affected.
  • Beginning June 24, 2022, you will no longer be able to purchase any new labels or add funds to your account.
  • We will issue a refund for the unused amount you have on deposit with us. This refund will go back to your original payment method; you should see it in your account by July 15, 2022
  • You have until Sept 1, 2022, to log in at https://ship.packlane.com to retrieve your records and shipping information. After this, the system will no longer be available to you.

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