The boxes are hard to stay closed and level without a significant amount of tape. Otherwise it's a good buy. I was able to wrap a bow around it to circumvent this.
if only i could give zero reviews... stay away from this company. they waste your time and money.
they misprinted my order and instead of fixing their mistake and sending me my correct order, they refused to take responsibility for their own fault and offered me $50 store credit.
such an awful company morals, such an awful customer care...
My client was very happy with the end result of our box. He wanted "Apple" packaging on a budget. The pre-press department was very helpful helping me with the bleeds on this fairly complex layout. Packlane will be our "go to" in the future.
boxes are bright and perfect.
The company printed the boxes twice and had tha same printing error both times. I contacted customer service 4-5 times during the ordering process, including the design process because I noticed errors on their end in the proof process. It was a mess.
Just don't waste your time.
I love the ease of use with these mailer boxes. They look great, build well, and travel well to our customers.
Excellent quality. Very smooth online purchase process from downloading the right design template to ordering and order fulfillment. The boxes are excellent quality and the service very efficient. Would highly recommend PackLane.
This is a lifesave for small business owners who need great branded packaging at a good price.
The first order I had last year, they never sent a real proof only pdf. The final product was missing all of the detail that was in the pdf so it was misleading. Now this year they said they got new printers. The new print looks 10x better, but is still missing the detail. I think they should offer a lower moq so people can test it out. The prices this year seemed way more reasonable, it doesn’t seem like it went up with inflation so I will continue to use their services. However just keep in mind if you have certain detail or colors their printers may not sue it and their pdf proof isn’t going to show it. They also never reached out to correct the issues I had the first time.
The color on the package was way different than previous batches, despite it being the same file. This is going to make displaying them a lot more difficult. And the overall print quality seems to have gone downhill quite a bit despite the price going up. Shipping the order used to be via standard ground shipping in multiple large boxes, and now it’s shipped via freight which is MUCH more expensive and requires liftgate service if you don’t have a forklift
I am blown away but the customer service that I experienced through Packlane - they made my day!!!
Our PR Boxes are beautiful. Good price, great quality, excellent customer service.
I paid $500 extra dollars to get them by a certain deadline. A month and a half later they still hadn't shipped. It was IMPOSSIBLE to reach anyone in customer service who knew what was going on. Finally had to cancel the order and give out our Christmas gifts unwrapped. Don't waste your time!!!!
I originally tried to order this exact item on 7th NOVEMBER! they came incredibly late and we could not ship them to our customers on time.
Amazing company. They always make me look like a wizard with my clients.
Every single project comes out perfect. Amazing quality. Give them a try!
Art was a disaster. Printed on wrong color boxes and you refused to take any responsibility or to help resolve the issue. You’d process should include an opportunity to look at our mock ups and have an exchange where you can see what we’re trying to do.
We have scoured the options on the market, and I haven't found a company that beats Packlane on speed, quality and price. I am not surprised that they have been growing so fast. I've recommended them to many friends and colleagues who have started e-commerce companies, and they're now happy customers of Packlane as well.
We've tried multiple custom packaging companies, and since switching to Packlane we've never looked back. After four years and tens of thousands of boxes, I can honestly say that there is no better solution for subscription box companies. If you're looking for low MOQs, superior quality boxes and customer support to match, look no further.
When I discovered Packlane, it was a game changer. Using Packlane's online builder, I was able to quickly mock up a box design in full CMYK colors. The ability to self-design my box is amazing. And when I discovered I was able to order as little as one box, it only got better.
The quality of our custom packaging was a concern when we began. But our sample order with Packlane was perfect and that gave us the confidence to make Packlane our preferred partner for branded boxes. Custom packaging definitely works and Packlane is the pioneer in producing it.
Our boxes create an experience for the brand with which we partner as well as the influencers. Custom packaging allowed us to elevate the type of content our influencers created on behalf of our company and our clients. These boxes allowed us to become shareable and memorable.