Packlane’s website changes are now live. It’s still the same Packlane you’ve come to know and love but we’ve made a few small tweaks designed to make the user experience better. If you’ve been rocking with us from the start, we’ll go over all the changes down below. 

What’s changed? 

  • Upgraded design tool 
    • We’ve made our online design tool even better. You can now see a live preview of the full box design. You can spin it around and see all the changes applied to your design in real-time. Want to design offline? No problem. You can request a dieline.
  • Increased order capacity 
    • Do you want more? We’ll give you more. We’ve increased the maximum order capacities of Mailers & Shippers up to 7,000 and product boxes up to 10,000 without needing a custom quote.  
  • Cart function 
    • Less jumping through hoops is always good. We’ve added a cart function so that you can order more than one product or box design at a time. 
  • A secret section 
    • We’ve laid the groundwork for the website’s future surprises. We’ve got something new coming your way soon! 

You’ve got questions? We’ve got answers. 

Q: Has my order history been saved? 

A: Yes, we’ve migrated your order history and it’s still available in your ‘My Orders’ section. 

Q: Can I place restocks for old orders? 

A: Yes, and the process remains the same. Navigate to your ‘My Orders’ section, enter the quantity you need, and click ‘RESTOCK’. 

Q: Can I still access my saved designs? 

A: Yes, although our upgraded design tool is not compatible with legacy designs, just reach out to our customer service team so they can sort it out for you. 

Don’t know where to go? We gotchu, fam.

A period of change can be confusing for most. We’ve all been there. Let us know if you need any help understanding the changes we’ve made and what it means for your orders. Email contact@packlane.com and we’ll unpack you. 

Customer Support Manager that is passionate about printing, custom packaging, design, and exceeding our customer’s expectations. Your custom-printed orders are a reflection of your business. I take pride in presenting your business in a high-qualify, professional manner because I understand how important it is to you and your brand.
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Customer Support Manager that is passionate about printing, custom packaging, design, and exceeding our customer’s expectations. Your custom-printed orders are a reflection of your business. I take pride in presenting your business in a high-qualify, professional manner because I understand how important it is to you and your brand.
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